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cplloyd42
Known Participant
June 30, 2024
Answered

Licensing issue - Lr+Ps Creative Cloud

  • June 30, 2024
  • 1 reply
  • 293 views

I downloaded the free trial of the Lr+Ps Creative Cloud bundle. Lr downloaded, but Ps didn't. What do I do now? The confirming email I received was rather silent on this matter.

P.

This topic has been closed for replies.
Correct answer Rob_Cullen

Check your Account to determine the Plan trial that you have subscribed to. ADOBE ACCOUNT 

If it is the "Lightroom Plan 1TB", then Photoshop is not included in this plan. You need the "Photography Plan" to have Photoshop included.

And more details of your methods to install the  Apps.

Remember you only have 7-days trial (from initial download), and then another 7-days maximum to Cancel a subscription before penalty fees are applied.

 

1 reply

Rob_Cullen
Community Expert
Rob_CullenCommunity ExpertCorrect answer
Community Expert
June 30, 2024

Check your Account to determine the Plan trial that you have subscribed to. ADOBE ACCOUNT 

If it is the "Lightroom Plan 1TB", then Photoshop is not included in this plan. You need the "Photography Plan" to have Photoshop included.

And more details of your methods to install the  Apps.

Remember you only have 7-days trial (from initial download), and then another 7-days maximum to Cancel a subscription before penalty fees are applied.

 

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
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cplloyd42Author
Known Participant
July 1, 2024

Thank you, Rob.

 

I've checked my account and have the Photography Plan (20GB). I tried installing Ps and received an error code 133 - insufficient disk space. It would appear that this was the cause of Ps not installing in the first place. I'm going to have to find some real estate on my C: drive and try again.

 

Thanks for your advice.

Paul.

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cplloyd42Author
Known Participant
July 2, 2024

After making enough space on C: I was able to download Ps. Thanks again, for your help, Rob.

 

Paul.

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