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C
Chey OT
Participant
September 29, 2020
Question

Lighroom Classic and Lighroom Desktop 3.4 freezes

  • September 29, 2020
  • 1 reply
  • 264 views

I'm fairly new to Lr and Photoshop. I have the creative cloud Lr 3.4 and sometimes it's either really slow, it freezes or it even crashed on me. 

I just noticed LrC as well in my creative cloud...is there one or the other that I should be using? And if it's fine to use Lr how do I fix the problems I have with it? 

Thanks in advance 

This topic has been closed for replies.

1 reply

Akash Sharma
Akash Sharma
Legend
September 30, 2020

Hi there.

 

Sorry that Lightroom Classic and Lightroom Desktop 3.4 freezes on your computer and even crashes sometimes.

 

Would you mind sharing the version of Lightroom Classic and your operating system with us?

 

To troubleshoot Lightroom Classic, please checkout this article: https://helpx.adobe.com/lightroom-classic/kb/lightroom-basic-troubleshooting-fix-most-issues.html

 

For Lightroom Desktop, see: https://helpx.adobe.com/lightroom-cc/kb/troubleshoot-gpu.html#solution-1 

 

Let us know the outcome.

 

Thanks,

Akash

C
Chey OTAuthor
Participant
September 30, 2020

I have not used Lightroom Classic yet. I have only used Lightroom desktop 3.4.

It says my LrC is version 9.4.

When I go to open LrC it says I need to upgrade my catalog for use with LrC. Which one should I be using LrC or Lr? Is there a difference?

I have Windows 10.  

Thank you 

selondon
Community Expert
selondonCommunity Expert
Community Expert
September 30, 2020

Lightroom Classic references photos that are stored on a local disc whereas Lightroom desktop stores photos . the cloud and automatically syncs to other devices, it depends what workflow you require, how many photos you have ( in some cases ) and also if you want to pay for cloud storage, Classic has a number of features that haven't made it to the cloud based version yet but the major features are the same.

 

Do you know which workflow you were intending to use?

 

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