Light room keeps on freezing and not responding for a short time
Lightroom Desktop (cloud version) has been intermittently freezing for 5–10 seconds for months. The freezes occur randomly while editing, browsing photos, and even when Lightroom is sitting idle in the background. During these freezes, only Lightroom becomes unresponsive. Windows and all other applications (Chrome, Discord, Spotify, etc.) continue working normally.
This issue has occurred across four different Windows PCs with different hardware configurations, so it does not appear to be hardware-specific.
Troubleshooting already completed:
- Clean uninstall and reinstall of Lightroom (without keeping preferences)
- GPU acceleration disabled
- Tested editing from both internal SSD and external Samsung T9 SSD
- Tested with and without TourBox connected/running
- Camera Raw cache set to maximum
- Lightroom library contains only about 55 photos
- Issue still occurs even when not actively editing, such as while browsing photos or when Lightroom is idle
Camera: Canon EOS R6 Mark II
At this point I believe the issue requires further investigation or escalation, as standard troubleshooting has not resolved it. If there are diagnostic logs I can collect or a logging mode I can enable, I would be happy to provide them.
