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Participant
Oct 24, 2025 1:16 PM UTC
Question

lightroom添加照片灰色无法使用

lightroom添加照片灰色无法使用,显示未连接网络,但网页版可正常使用。

已尝试重新在creative cloud内重新安装lightroom,但未能修复。

2 replies

nikunj.m
Legend
Oct 24, 2025 1:33 PM UTC

Hi, thanks for reaching out! 

Please share the version of Lightroom you're using along with your computer's macOS version. Have you tried changing the network you're connected to to check if that makes a difference? If not, please that and let us know if it makes a difference. 


Thanks,
Nikunj

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Participant
Oct 25, 2025 1:24 PM UTC

macos 15.1.1 creative cloud内的软件都升级到了最新版本,更换网络关闭防火墙等方式都已经尝试过,尝试卸载桌面creative cloud进行重新安装来解决问题,但可惜的是现在连creative cloud都无法安装,显示无法连接服务器。问题初始状态是单纯的lightroom无法连接服务器,但其他软件都能正常使用。这很糟糕,我可能搞砸了。

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