Participant

Question

Lightroom 2023 crashes on open

Forum|Forum|3 years ago
April 29, 2023
3 replies
870 views

I have LR 2023 installed and it crashes right after it is open. Installed on this computer and working fine is Light Room classic and Photoshop 2023. I looked into the support forum and deleted some temp files and LRC catalogs with no luck. I have even uninstalled and reinstalled LR. Any idea?

Troubleshooting

This topic has been closed for replies.

Inspiring

Are you using LR classic or LR CC?

Participant

LR classic works the other Lightroom crashes

Inspiring

You might be using SDL or previously had it installed on these machines, essentially LR CC is a service and does not work with SDL.

Remove "operatingconfig" folder from the following location:

Windows: C:\ProgramData\Adobe

Once done relaunch LR CC and it should work.

Community Expert

Community Expert

<moved from enterprise&teams>

Participant

Also Running windows 11 x64 ( its updated) I ran the adobe cleaner. then reinstalled. still getting crashes