Skip to main content
E
evanr81585361
Participant
July 21, 2020
Question

Lightroom 3.3 on MacOS 10.15.5 constantly showing a blue spinning wheel while editing images

  • July 21, 2020
  • 3 replies
  • 650 views

I've been having issues for the past few weeks since updating.  I'm running version LR 3.3 on MacOS catalina Version 10.15.5. when I got to select a different image, it doesn't move. I constantly get the blue spinning wheel of death.  Also, all my editing tools are grey'ed out. It's becoming a real pain.  I have to force quit etc.  it sometimes works and other times I get the problem I described above.  Any assistance would be appreciated.  

    This topic has been closed for replies.

    3 replies

    E
    evanr81585361Author
    Participant
    August 4, 2020

    Akash,

    After unchecking the "use GPU for display", I am still having intermittent issues. Do you have any further troubleshooting steps that I can take? TIA

    Akash Sharma
    Akash Sharma
    Legend
    August 5, 2020

    Would you mind resetting the Lightroom app preferences to default? Press and hold the Shift + Option + Delete keys.(Mac) or Press and hold the Shift + Alt keys while starting Lightroom. A dialog box should appear asking you restore the preferences.

     

    Let us know the outcome.

     

    Thanks,

    Akash

    B
    baerrus
    Participant
    July 27, 2020

    Same problem here. Definitely started with upgrading to v3.3. Occurs almost every time I close my macbook when running Lightroom. Then later I open it to a forever spinning wheel.

    Akash Sharma
    Akash Sharma
    Legend
    July 28, 2020

    Hi there

     

    Sorry that Lightroom desktop 3.3 shows a blue spinning wheel every time you put your MacBook to sleep. 

     

    Do you have any pending sync activity in Lightroom when you close your Mac? 

     

     

    Thanks,

    Akash

    B
    baerrus
    Participant
    July 28, 2020
    I often do have pending activity either sync or have an image that I am
    editing in Photoshop (launched from LR via Cmd-E)
    Akash Sharma
    Akash Sharma
    Legend
    July 22, 2020

    Hi there,

     

    Sorry that Lightroom desktop 3.3 does not load images and keep showing a blue spinning wheel while editing images. 

     

    Would you mind unchecking the option "Use GPU for display" under the Preferences> Performance menu in Lightroom? 

     

    Let us know how it goes.

     

    Thanks,

    Akash

    E
    evanr81585361Author
    Participant
    July 22, 2020

    Akasha, 

    Thanks for the reply however my Macbook pro is running Radeon Pro 460 4 GB . When I go to the performance GPU Section, it says " your system automatically supports full acceleration ".  I'm assuming I would not be levering my GPU to it's fullest if I deselect "use GPU for display"

     

    Thanks

    Akash Sharma
    Akash Sharma
    Legend
    July 24, 2020

    Unchecking the GPU is a way to test if the original problem is linked to the GPU or not. This way we can troubleshoot the GPU specific issue. Does unchecking it makes any difference to  the initial problem?

     

    ~Akash

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices