Lightroom 4 Installation unavailable

Question

I have logged into my adobe account and lightroom 4 is unavailable.

I just purchased a macbook and want to use it on this instead of my mac. How can I get in contact with an adobe member to provide my installation file? I have used it for many years and it says it is unavailable to download when I click the link. I get this message:

Sorry, this software is currently unavailable for download. Please report this error to your associated Partner Help Desk. Apologies for any inconvenience.

Channel Partner Help

Technology Partner Help

Training Partner Help

I do not know which is the appropriate partner help for this. It is not clear.

I appreciate any clarity you can provide.

Thanks,

Sharon

JP Hess · Answer

What operating system are you running on the new Macbook? Unless it's an older one, you won't be able to install Lightroom 4. The installer is 32-bit, and the newer operating systems will not run it.

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