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Participant
February 2, 2022
Answered

Lightroom 5.1 stuck at startup half of the time

  • February 2, 2022
  • 3 replies
  • 406 views

Version: Lightroom 5.1 on Windows 11

 

When I open Lightroom, half of the time the app starts but doesn't display any photo, most of the menus are greyed out and if I look at my settings I notice that information related to my cloud quota & such are not available. The app is not frozen, I can click on menus, it's just missing the content. The app seems to be doing something (some CPU activity, not a lot of network usage), but it'll happily stay in that state for alonger than I left it running (30 minutes?) If I restart it, it might just load all the content in seconds.

 

Any idea what's going on?

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Correct answer Sahil.Chawla

Hi there,

Sorry to hear about this.

Have you tried uninstalling and re-installing the app? 

Regards,
Sahil

3 replies

Sahil.Chawla
Adobe Employee
Sahil.ChawlaCorrect answer
Adobe Employee
February 5, 2022

Hi there,

Sorry to hear about this.

Have you tried uninstalling and re-installing the app? 

Regards,
Sahil

chbugAuthor
Participant
February 5, 2022

Just did, will report in a few days if it happened again.