LIGHTROOM 5

Forum|Forum|5 years ago
August 14, 2020
2 replies
327 views

Have used Lightroom 5 for many years.

Just upgraded my Mac and moved OS from High Sierra to Catalina.

Now have a message on many photos "There was an error working with the photo".

It is not on all photos but is the majority

Is there a fix for this?

Thank you

This topic has been closed for replies.

JohanElzenga

Community Expert

You should not allow Lightroom to control the computer (there's no harm in that, but it won't solve your problem), but you should give Lightroom permissions to access certain folders. Either check the options as in this screenshot, or even easier: Add Lightroom to 'Full Disk Access' above that.

-- Johan W. Elzenga

C

Colin5F94Author

Participant

Thank you Johan for this advice - has solved the problem. I very much appreciate your assistance

Cheers

99jon

Legend

I think Apple have been putting out warnings for quite a while regarding older software in relation to Catalina. So you can never uninstall or re-install. Some customers have found that they still have some functionality if the app was already installed at the time of the upgrade to Catalina but I don’t think it will ever be perfect. You could try adding LR5 to the control list:

Open System Preferences

Go to Security & Privacy

Open the Accessibility tab

Click the lock and enter your Apple password

Look for Lightroom 5 and the message “Allow the apps below to control your computer” or click Add.

https://helpx.adobe.com/uk/lightroom-classic/kb/macos-catalina-compatibility.html

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Colin5F94Author

Participant

Thank you very much for taking the time to provide this advice.

I have tried it but unfortunately it was not successful

Cheers

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