When i try to close LR 6 it quits unexpectedly It tries to "optimixe" atalalog but then I find it NOT RESPONDING in Force Quit

E

elaxra1

Participant

Question

Lightroom 6 Quits unexpectedly

Forum|Forum|5 years ago
August 10, 2020
3 replies
432 views

When i try to close LR 6 it quits unexpectedly It tries to "optimixe" atalalog but then I find it NOT RESPONDING in Force Quit

Crash or freeze

This topic has been closed for replies.

Akash Sharma

Legend

Hi there,

Sorry to hear that Lightroom 6 quits unexpectedly.

Which dot release of Lightroom 6 are you using? Note that 6.14 is the latest version.

When exactly is Lightroom crashing? Does it crashes while using a specific tool or feature?

Here are a couple of troubleshooting steps that you may checkout: https://helpx.adobe.com/lightroom-classic/kb/lightroom-basic-troubleshooting-fix-most-issues.html

Also, we'd suggest that you submit the crash report: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html

Thanks,

Akash

E

elaxra1Author

Participant

Hi; I am running stand alone LR6 on my IMAC

running CATALINA 10.15.6 with LR6 6.12. When I click on “updates” within LR I get no response. It crashes (quit unexpectedly) when I attempt to close, with or without backup.

I have 256gb available on the drive with the catalog. My photos are on an external drive

Thanx

Barry

Akash Sharma

Legend

Would you mind restoring Lightroom Classic app preferences to default and let us know if the issue still persists? Please refer this article for step by step instructions:

https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html#restore_preferences_to_default_settings

Thanks,

Akash

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