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JGtheShooter
JGtheShooter
Participant
June 18, 2022
Question

Lightroom 7.4 still doesn't resolve my issue.

  • June 18, 2022
  • 1 reply
  • 170 views

Still having the same issue of having the system go unresponsive after a random amount of time. My sliders grey out and i cant use them. Picture quality doesn't load up either. Picture very pixelated

This topic has been closed for replies.

1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
June 20, 2022

Hi there,

 

Thanks for reaching out. We are sorry for the trouble. We are here to help.

 

Could you please share the exact version of Lightroom you are working on & the specific operating system you are working on? Lightroom 5.4 was released for Windows & macOS & Lightroom mobile 7.4 for (iOS/Android).

If you are working on a mobile device, is it an Android or iOS-based device (iPhone/iPad)? How much free space does your mobile have?

 

Does this happen when working on specific files or file types (JPEG or RAW)?

 

If you are working on Adobe Lightroom (cloud) on a desktop (Windows/macOS), please go to Lightroom  > Preferences > Performance > Use Graphics Processor > Set it to Off if it is on Custom or Auto.

 

Please share more details about the issue so that we can suggest better.

 

We hope to hear from you soon,

Thanks!

Sameer K

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