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Photopetsch
Photopetsch
Known Participant
April 13, 2025
Answered

Lightroom 8.2 crashes while using

  • April 13, 2025
  • 2 replies
  • 376 views

I recently bought a Asus Vivobook Pro laptop and I'm using LR 8.2 on it.

I'm using Windows 11 24H2 version

Processor Intel(R) Core(TM) Ultra 9 185H 2.50 GHz
Geïnstalleerd RAM-memory 24,0 GB (23,4 GB beschikbaar)
Type systeem 64-bits besturingssysteem, x64-processor
There's also a Nvidia Geforce RTX-4060 on board.

Every time LR crashes when I use it. And after a while it continues. Vedry frustrating!

I tried to close the use of the video card in preferences: doesn't work.

I deleted LR and reinstalled LR: makes no difference.

 

[moved from bugs to discussions according to the community rules - Mod]

Correct answer F. McLion

Is your GPU driver up-to-date?

Please post the system information found in the help menu of Lr.

 

2 replies

Photopetsch
PhotopetschAuthor
Known Participant
April 13, 2025

Thanks for the tip. I updated the video card and it looks like it's working.

However in the Nvidia-App it still shows that LR is not working optimal. I can press the button optimize but nothing happens.

F. McLion
Community Expert
F. McLionCommunity Expert
Community Expert
April 13, 2025

Cool.

I see the same in the Nvidia app. It looks as Nvidia did not sort out things correctly with Adobe Lightroom whereas it shows optimized with Lightroom Classic.

 

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Photopetsch
PhotopetschAuthor
Known Participant
April 14, 2025

Cheered too early; had a major crash just now. Screen turned Black. Had to force reboot.

Just saved a PSD from PS and reopened in LR in order to finetune. Just a vignet and everything turned Black

F. McLion
Community Expert
F. McLionCommunity ExpertCorrect answer
Community Expert
April 13, 2025

Is your GPU driver up-to-date?

Please post the system information found in the help menu of Lr.

 

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---
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