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AnthonyRayShane
AnthonyRayShane
Known Participant
August 29, 2023
Question

Lightroom 8.5 mobile crashes when loading photos to edit

  • August 29, 2023
  • 2 replies
  • 140 views

I know this was a reported bug but its still not fixed in 8.5. I have an android phone.

    This topic has been closed for replies.

    2 replies

    AnthonyRayShane
    AnthonyRayShaneAuthor
    Known Participant
    August 30, 2023

    Thanks! Everything is working in the latest update!

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    August 29, 2023

    Thank you for reporting this.  Can you verify you are on 8.5.1 released yesterday? Also, can you supply your Android Version Number, the make and model of your phone and submit a diagnostic log? 

    Android Log File

    Open Settings Panel, long press on the top left “Lr” icon. This will enable a “Send Feedback” button on the settings panel.


    Now perform the usual tasks in LrA for few minutes and then please reopen the Settings Panel and tap on “Send Feedback” from settings panel. This will open your email client after a few moments and attach the logs.

    Thanks!

     

    Rikk Flohr: Adobe Photography Org
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