Lightroom 8.5 mobile crashes when loading photos to edit

Forum|Forum|3 years ago
August 29, 2023
2 replies
146 views

I know this was a reported bug but its still not fixed in 8.5. I have an android phone.

Android

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AnthonyRayShaneAuthor

Known Participant

Thanks! Everything is working in the latest update!

Rikk Flohr-Retired

Thank you for reporting this. Can you verify you are on 8.5.1 released yesterday? Also, can you supply your Android Version Number, the make and model of your phone and submit a diagnostic log?

Android Log File

Open Settings Panel, long press on the top left “Lr” icon. This will enable a “Send Feedback” button on the settings panel.

Now perform the usual tasks in LrA for few minutes and then please reopen the Settings Panel and tap on “Send Feedback” from settings panel. This will open your email client after a few moments and attach the logs.

Thanks!

Rikk Flohr: Adobe Photography Org

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