Lightroom

Question

When I try to open Lightroom I get a notification telling me that "my trial is over" then when I click "buy now" it tells me my lightroom is ready for use. It is in a loop of sorts. I have the cloud (obviously) and I need to edit photos ASAP. my app is up to date I was woning if anyone has had this issue and how to fix it? My other apps work so I wonedered if Lightroom had a bug that I was unaware of.

John T Smith · Answer

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html
This part copied from Nancy_OShea
1. Open CC Desktop App.
2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar (top right image).
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

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