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Participant
July 27, 2022
Question

Lightroom account renewal stuck on sync

  • July 27, 2022
  • 1 reply
  • 398 views

I renewed my Lightroom subscription using the redeem code. Now the desktop app now always says i dont have the subsciption and when I hit renew it says its renewed but I can't do any edits on deskop app. For the mobile app I see I can edit and stuff but the sync is not working and says my subsciption is not working? Can someone from Adobe help me?

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1 reply

Julie k
Participating Frequently
August 2, 2022

I've reached out to you privately to learn more about the account you're using.