Lightroom android app keep crashing

Forum|Forum|3 years ago
January 26, 2023
1 reply
384 views

Lightroom android app keep crashing when expanding the photos. Pls see the screencap. The lightroom version is 8.1.2 and my device is samsung s21 ultra with os 13.

Android

This topic has been closed for replies.

Ranjisha Sengupta

Legend

Hi there,

Thanks for reaching out.

Since when are you seeing this issue? What is the format of the file that you are using?

If your images are synced, please try re-installing the application and clearing the app's cache.

We're here to help. Let us know how it goes.

Regards,

Ranjisha

Kevin Kong PhotographyAuthor

Participant

I use canon eosr5 cr3 format.

Rikk Flohr_Photography

Have you verified your version of the Android OS supports CR3 files? Direct import of raw files is dependent on operating system support.

Rikk Flohr: Adobe Photography Org

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded