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Lightroom Android color shifting bug

Forum|Forum|8 years ago
November 17, 2017
19 replies
9517 views

I wonder who is quality testing Lightroom Android? The following issue has been there for a long time, and it is 100% reproducible on any Samsung Galaxy Phone (probably any other Android phone, but I have not tested). I attach a link to youtube video with screencast of my Galaxy Note 8 illustrating this issue.

The pictures have different color (saturation, etc) depending on if you view them in "rate and review" mode, or "edit" mode. In "edit" mode they become visibly more saturated. Please see the video. November 17, 2017 - YouTube

Mobile

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Correct answer Arnab Sil

Thanks katrinam26204257 for creating a dedicated thread for the issue, as communicated over email we will be investigating the issue and provide you updates on email / post here once the issue is resolved.

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Artem_Cold

Participant

LG G4 - same problem. But if I apply any settings using LR mobile (any basic settings +1 for example), then there is no problem and all modes looks identically (for this particular image)

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Dustybowlz

Participant

I am very greatful to have stumbled across this thread. I have been experiencing this issue across many different Samsung devices. Until I read this thread, I did not know there was no issues with saturadtion in the rate and review tab. I called Adobe today and explained our issue. They explained to me that it is a known issue across all Samsung mobile devices. He tried to use another android device that was not Samsung and didn't have the problem. That tells me that it is not all android devices, but specifically samsung. He explained the photos viewed in the rate and review tab are .p3 format. The edit tab is sRGB. The issue lies in mobile app and occurs when the photo is converted from .p3 to sRGB. He was NOT able to supply me with an approximate length of time this repair would be available.

He said they are currently working on it and the next device update that becomes available will include this fix. He supplied me with a "BUG number" for reference.

The BUG number is LRMA-4193014

Looking forward to the next software update!

Todd Shaner

Legend

I just started using a Samsung Galaxy Note Pro 12.2" with LR CC 3.3 and noticed the same over-saturated color shift when in Edit mode. When switching between image files in Edit mode it also takes about 3 to 5 sec. for the over-saturated image rendering to appear and the spinning circle to go away. Is that normal?

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Dustybowlz

Participant

Thsts the bug were refering to. That's what we are all experiencing. My only suggestion is to do your color edits on another device, or keep switching back and forth from edit to review modes for accurate color representation. Ive also noticed thst exporting photos from lightroom mobile export over saturated. Its really a PITA.

mrclarkkent216

Participant

I'm having the same problem on my Samsung galaxy s7! I thought I was the only only until I watched your video and saw this thread. The fact that Adobe is doing nothing for this is very frustrating smh. I've noticed that even when I upload pictures from LR to Dropbox from my computer, even when I go to look at those pictures on my S7, it still appears over saturated! I can't seem to figure this out. It looks normal on my PC and iPad but horrible on my S7. Preventing me from sending them looking the way I want them to. Now i have to use my iPad and HP laptop for everything. Has anyone found a solution to this yet???

tp91447553

Participant

I still have the same issues. Varying saturation between modules edit / catalog on android using s8 plus. Also using anything but basic display mode shows images oversaturated. I do enjoy using cc on mobile and think these issues need addressed.

V

vTadeo

Participant

Same problem - very frustrating to edit photos in LR on my laptop, and then get a strange over saturated photo on my Android mobile device.

I can't figure out how to sync

A

amboutwell

Participant

I have the same issue!! I have the Samsung Galaxy s8. It drives me mad. When any photo in any catalog on leave mobile loads it's is highly over saturated. And this is not an issue with my phone display. Have you discovered any answers to this outside of not having an Android?? Which is total crap. Does Adobe favor iPhone?

katrinam26204257Author

Known Participant

Hi, thank you for corroborating this issue. I assume, it affects at least all Samsung Galaxy phones, quite possibly all Android devices. This raises a few questions.

1/ what is Adobe quality team doing there if it can miss show-stopper bugs like this?

2/ I reported this issue to Adobe staff directly HALF A YEAR AGO! How is it possible for them to have been ignoring this bug up till now? They have not gone thus far so as to at least acknowledge its existence, and confirm they can reproduce on their devices!

Then, it is a fact that Adobe favours iphone: LR works better on IOS and has less bugs there. LR performance on Note8 (current best Android phone) lags behind iphone X quite perceptibly.

Finally, Adobe never addressed or even cared to mention the issue of Samsung Amoled screens that produce color-inaccurate image in LR in any other display mode but "Basic". In default "Adaptive" display mode, same as in "amoled photo" all images in LR are badly oversaturated, even without the bug we discuss here. Adobe could have provided correct calibration for "Amoled photo" mode, covering Adobe RGB color space, but such innovations we can only dream about.

The bottomline: it is impossible to get a color accurate workflow on Android now, so the only option for a serious photographer is to use IOS.

A

Arnab SilCorrect answer

Participating Frequently

Thanks katrinam26204257 for creating a dedicated thread for the issue, as communicated over email we will be investigating the issue and provide you updates on email / post here once the issue is resolved.

katrinam26204257Author

Known Participant

Let us start by at least acknowledging that the issue exists. Can you replicate it on your Android phones? It would be interesting to know which phone models Adobe tests on. =)

S

Sebastian U Benjumea

Participant

Hellow guys, I had the same problem with samsung and I HAVE AN INCREDIBLE SIMPLE SOLUTION, I discovered that problem is samsung screen mode, not lightroon, adaptative display is default option and this change color on every app and website, on some apps color is oversaturated and and other desaturated, I FOUND A SIMPLE SOLUTION: on display menú ACTIVATE BLUE LIGHT FILTER option, then TURN OPACITY OF THIS FILTER TO MINIMUM and ready, on minimum color of screen it will not change, but you will realize that now color of device is uniform on all apps and websites, adaptative display is far the best color option on samsung but color normally change, with it that problem is solved.

_SPJ

Inspiring

Are the images that you shot, are they in sRGB or ProPhoto RGB or any other color space other than sRGB?

The only reason why I ask is that I was noticing the same thing — inside Google Photos. Images that I have edited and exported from Lightroom and then later uploaded to Google Photos, would have the color shift as your video demonstrates because I was exporting out in ProPhoto RGB.

I just tried to replicate your issue on a Pixel 2 and I am not able to recreate the color shift problem. I tested on both RAW (Nikon NEF) and on JPEG. Granted the JPEG's are coming straight from camera (Fuji) and shot in sRGB. I would recommend that you double check your JPEG export settings.

katrinam26204257Author

Known Participant

I am talking here about color shifts within LR app itself, between its own view modes, not about exported pics, viewed in other apps. I shoot raw and it happens both with raw and jpeg images. What is amazing is that this is 100% reproducible in any Samsung Galaxy phone (probably all Android, but not tested), and nobody cares... Can you please confirm that you see my issue on your phone and what model you are using?

I am sorry, but the issue you describe is totally different, and 100% expected. Android is not a color managed OS, so if you export any other color space than sRGB, and try to view in Android, you are bound to have distorted colors, since Android treats every image as sRGB.

tylerm98486228

Participant

I am having the exact same issue on my galaxy S7 edge and Galaxy Tab s 10 and I am at a loss. Were you able to find a fix at all? It's incredibly frustrating having to lug my laptop around everywhere because I can't do basic adjustments accurately on the tablet or phone.

katrinam26204257Author

Known Participant

not a single reply? No-one is using Lightroom on Android?

S

Sebastian U Benjumea

Participant

Hellow guys, I had the same problem with samsung and I HAVE AN INCREDIBLE SIMPLE SOLUTION, I discovered that problem is samsung screen mode, not lightroon, adaptative display is default option and this change color on every app and website, on some apps color is oversaturated and and other desaturated, I FOUND A SIMPLE SOLUTION: on display menú ACTIVATE BLUE LIGHT FILTER option, then TURN OPACITY OF THIS FILTER TO MINIMUM and ready, on minimum color of screen it will not change, but you will realize that now color of device is uniform on all apps and websites, adaptative display is far the best color option on samsung but color normally change, with it that problem is solved. Tell me if it solve problem for you.

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