My Lightroom says my subscription is expired even when I have valid Lightroom subscription till January . I've tried restarting n everything. Restoring purchase also doesn't work. Help @adobe! Fix this issue.n

A

ayesha_8972

Participating Frequently

Question

Lightroom android not working

Forum|Forum|1 year ago
January 1, 2025
2 replies
831 views

My Lightroom says my subscription is expired even when I have valid Lightroom subscription till January .

I've tried restarting n everything. Restoring purchase also doesn't work. Help @adobe! Fix this issue.n

A

ayesha_8972Author

Participating Frequently

I bought subscription on this account through Google play store which is valid till December 26. However the Lightroom premium app doesn't work. It gives me option to subscribe again but when I click on it, it doesn't work or take me to payment gateway.

Please fix this asap.

I'm using a pixel 6.

I can't find any customer support for this.

A

ayesha_8972Author

Participating Frequently

I have tried restoring purchase it did not work.

Nor does reinstalling the app or turning on my phone again.

A

ayesha_8972Author

Participating Frequently

January 26**

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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