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katrinam26204257
Known Participant
November 17, 2017
Question

Lightroom Android Usability Issues

  • November 17, 2017
  • 1 reply
  • 2415 views

In "rate and review" viewing mode, if you use the phone in Landscape orientation, and want to browse on pics after another full screen, that is not possible.

Tap once - and the controls and "filmstrip" at the bottom of the screen disappear. But, if you swipe to shift to next image, it shrinks as though the bottom filmstrip were displayed, but the filmstrip is NOT displayed. Empty black space appears at the bottom in place of the filmstrip and the image becomes smaller. That is a plain bug, nobody at Adobe seems to care. IT IS NOT present in IOS version, so it is only Android that suffers from it. You may see the attached video as illustration. November 17, 2017 - YouTube

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1 reply

_SPJ
Inspiring
November 22, 2017

I can confirm this is happening to me as well on Android. Hopefully, the Devs are aware of the issue.

Adobe does not make it easy to submit feedback through the app let alone report bugs.

I thought about leaving a product review in the Play Store since that is a way to leave feedback for developers — at least if you are a beta tester for an application; I cannot find a link to become a beta tester for Lightroom CC on Android.

**Update**

I found this email in the Play Store under Developer > Send Email at the bottom of the product description page.

LrAndroid-Feedback@adobe.com

katrinam26204257
Known Participant
November 22, 2017

They could not care less for user-reported issues. That could be OK, if that were minor bugs. However, Android LR contains a couple of crucial ones, no. 1 being the color shift between preview and edit mode. Images in preview mode look very different from what you see in edit mode.

Participating Frequently
November 27, 2017

We actually do care about user-reported issues, sorry to hear you feel that we don't.

Thanks a lot for sharing this video, it's really helpful to see both of the issues you reported being shown. I'll make sure that the team is addressing these issues.

-josh