Lightroom App crashes all the Time since last iOS update on ipad

Forum|Forum|5 years ago
February 21, 2021
1 reply
1550 views

Hello,

The app lightroom mobile (v6.1.0) crashes all the Time as I'm using it on my iPad Pro 9.7. It crashes nearly every 5mn.

I recently updated my iPad to iOS 14.4.

Is there anyone here who can help me?

This topic has been closed for replies.

Correct answer Ignacio B.

Ok, does it mean that it crashes if you've shared any image?

Does it crash less often if you are offline while using your workflow?
Are you working with many apps simultaneously?

If you e.g force quit all apps, and restart the device, does it still reproduce relatively easily?

thanks,
Ignacio

I

Ignacio B.

Participating Frequently

Hi,

thank you for reporting this.
Can you please let us know what kind of workflow you use while it crashes?

Regards,
Ignacio

sandra1306Author

Participant

Hi Ignacio,

thanks for answering.

I'm mainly working on jpg pics using lights and colors tools, transforming color pics to bnw.

But I feel that the problem is happening while the app is charging the image to the cloud or when I'm sharing and saving images on my iPad.

I regularly have a message asking me to free space on my iPad but I still have 60go free on it.

I haven't been able to use the app today as it crashes every 2mn.

Just hope you can help me.

Regards,

Sandra

I

Ignacio B.Correct answer

Participating Frequently

Ok, does it mean that it crashes if you've shared any image?

Does it crash less often if you are offline while using your workflow?
Are you working with many apps simultaneously?

If you e.g force quit all apps, and restart the device, does it still reproduce relatively easily?

thanks,
Ignacio

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded