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Participant
September 2, 2026
Question

Lightroom app is not responding and crashed when i open the app

  • September 2, 2026
  • 3 replies
  • 33 views

Hi 

i am using iphone 17 pro and lightroom is not responding when i open the app. It got stuck at logo and then crashed shortly after

 

i have tried all solutions from uninstalling to reinstall. Reset all settings on my phone. Switch from wifi to data. Still not working. I notice sometimes i use airplane wifi and it works. Home wifi it doesnt work. I am not sure what caused the issue here. Iphone iOS??? Internet connection??? App issue? Anyone having the same problem please advise the solutions

 thank you very much

 

 

    3 replies

    Adobe Employee
    September 2, 2026

    Hi,

    thank you for reporting this, which iOS version are you using?

    Thanks,
    Ignacio

    Lightroom Mobile iOS Quality Engineer
    Participant
    September 3, 2026

    I have latest iOS 26.6.1

    Adobe Employee
    September 15, 2026

    Does it crash when you go online again?

    Lightroom Mobile iOS Quality Engineer