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kimvwendel
Participant
Apr 11, 2025 8:36 PM UTC
Question

Lightroom app issue with uploading

Hi,

I am using the Lightroom app on my iPhone but suddenly out of nowhere the app doesn't load my pictures properly. And when saving pictures from the app they won't upload but keep pending it seems. I have no idea how I can solve this. Can somebody help? 

 

 

2 replies

Adobe Employee
Charlie.D
Adobe Employee
Apr 13, 2025 9:27 PM UTC

+1 to CMass's suggestion!

 

Also, I see you have low-power mode enabled for your device.  Does it help to disable that?  Or, does it help if you disable this in Lightroom's Settings > Import > Eneergy Saving: Pause sync while Importing?

If that's not the issue, how much free space do you have on your device?  If less than 500 GB, it can affect app import & sync performance.

And if that's not the issue, does an app restart or device reboot help?

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MassC
MassC
Legend
Apr 11, 2025 10:38 PM UTC

Hi @kimvwendel, 

That is strange. If you go to https://adobe.ly/4ctbjut > All Photos > Sync issues. Do you see anything stuck there? 


^CM

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