Lightroom app telling me subscription expired, but it hasn’t

Question

It still says I have an active subscription per Apple. This is happening after I upgraded my iPhone. I logged out then back in again, nothing. Restarted phone, no change. I'd appreciate any help to resolve this.

Charlie.D · Answer

The email you used to post for help here allows you access to two accounts: one is enterprise, provided through some organization. With the same email address, I see a personal account with some data uploaded. I don't see much user data uploaded using the organizational account for your email ID.

Please try signing out and signing back in using the Personal profile related to your email address. There is an active subscription under your personal plan. And this personal profile has some data uploaded.

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