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sam23163213qvq9
Participant
February 20, 2022
Question

Lightroom "available on your plan", told to buy or start trial

  • February 20, 2022
  • 1 reply
  • 238 views

Im currently subscribed to Adobe XD. In the creative cloud, Lightroom is listed under "available on your plan" but as soon as I launch it, im told I need to buy it or start a free trial. Im hoping this is bug and not adobe lying to get me to spend more money.

 

After installing:

 

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1 reply

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Community Expert
Bill SpragueCommunity Expert
Community Expert
February 20, 2022

Adobe has a lot of different plans and various prices.  

 

The " Creative Cloud Photography Plan" at $9.99/month includes Photoshop, Lightroom CC, Lightroom Classic and a little bit of cloud storage space.   It does not include XD.  There is another $9.99/mo plan exclusinve to XD that does not include anything else.  There is a $52.99/month plan that includes  20+ Creative Cloud apps, including XD, Photoshop, Illustrator,  After Effects and more. 

 

Customer Support may be able to help you more:  https://helpx.adobe.com/contact.html?rghtup=autoOpen 

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sam23163213qvq9Author
Participant
February 22, 2022

I understand there are other plans, the problem is, as you can see in the photo it tells me lightroom is available in my plan

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Adobe Employee
Charlie.D
Adobe Employee
February 22, 2022

Hello @sam23163213qvq9 

That appears to be a bug on our site, not an issue with your actual Adobe XD subscription.  Thank you for reporting this!

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