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R
ronr19380647
Participant
August 18, 2020
Question

Lightroom "Cant connect to the server" issue

  • August 18, 2020
  • 1 reply
  • 246 views

When I open Lightroom 3.3 it gives me a "cant connect to the server" message then quits. All other Adobe platforms are working perfectly fine. 

This topic has been closed for replies.

1 reply

Akash Sharma
Akash Sharma
Legend
August 19, 2020

Hi there,

 

Sorry that your presets and images in Lightroom mobile app have disappeared after the recent app update.

 

This is a known issue and our engineers are currently investigating the issue.

 

Please checkout this discussion and share your  subscription status so that we can track the issue: https://feedback.photoshop.com/photoshop_family/topics/lost-my-pictures-and-presets-after-update-tod...

 

Note: Regardless of whether or not you are subscribed - do not uninstall the app!

 

Thanks,

Akash

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