Lightroom causing DPC_WATCHDOG_VIOLATION crashing whole computer including two BSoDs.
Hi,
I've just started Lightroom and have gone for the Lr version, installed to my computer. The first 5 days or so had no issues then I started getting hangs and stutters. Then about 3-4 days after that I started getting full system crashes, only when using Lr. The first two went to full Blue Screen of Death (BSoD) with the error DPC_WATCHDOG_VIOLATION, the subsequent 3-4 have just crashed the computer which then restarts itself. I don't know whether Lr/Adobe CC is submitting error/crash reports as I receive no actual error messages. First indication I get that it's a full crash and not a stutter is the mouse fully freezing. Music (if playing) continues for up to 40 seconds before the system crash.
Help, System Info:
Lightroom version: 7.4.1 x64 [ 20240625-1512-ca1977c ] (Jun 25 2024)
Operating system: Windows 10
OS Version: Windows 10 Pro (2009)
Computer model: Micro-Star International Co., Ltd. MS-7C56 / AMD Ryzen 5 5600X 6-Core Processor
Built-in memory: 32694.0 MB
Real memory available to Lightroom: 32694.0 MB
Graphics Processor Info: DirectX: NVIDIA GeForce RTX 3080 (32.0.15.6070) - 10 GB
Initially this problem was not consistent but as time has gone on I think it has become a recurring problem I cannot avoid when using masks. It may be cumulative i.e. when I apply multiple masks to multiple images the stutters and hangs appear to accumulate, finally culminating in a crash. I cannot give a specific series of steps to reproduce the problem however my expected result of using a Lightroom feature would be for the feature to work and not to crash my computer. I have tried to find crash reports within Lightroom or my Adovbe Creative account and cannot find one. I cannot provide video or gif of a crash as this would not save.
I have DDU'd the GPU driver and ensured I have the latest version, ran a memtest to verify my RAM is fine and uninstalled - reinstalled Lr.
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