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RascalSnaps
RascalSnaps
Participating Frequently
April 21, 2020
Answered

Lightroom CC, 2 photos "sync pending" but there are no photos syncing

  • April 21, 2020
  • 3 replies
  • 1991 views

I'm having an issue with Lightroom CC: it says that there are 2 photos pending sync, but when I filter photos by sync status it shows there are no photos pending sync.

 

Photos and edits are syncing fine from desktop to mobile and vice versa, all seems to be working normally. It's just these two non-existent photos that are "syncing" on desktop... not really an absolutely critical issue as everything else is working as usual, but irritating nonetheless.

 

I've tried restarting my computer, restarting Lightroom CC, logging out and then in again... the only thing I haven't tried is uninstalling and reinstalling Lightroom CC, but I don't really want to have to do that for such a minor issue. If it carries on for much longer I'll have to give it a go, but before I resort to that... anyone have any ideas?!

This topic has been closed for replies.
Correct answer walk highlands

I get this issue from time to time.

I found that it happens when there are deleted pictures that have not synced. Search doesn't look in the 'deleted' folder. 

 

If you go into the 'deleted' folder you can find them (no blue tick). If you manually wipe them from deleted then the 'sync pending' goes away, but they never sync otherwise.

It's clearly a bug - must be connected to whether you delete them whilst syncing or something - but the sync ought to finish even though they are in deleted.

3 replies

davidq67361217
davidq67361217
Known Participant
July 9, 2020

stuck syncing 2 photos. I permanently deleted ALL photos in the deleted folder. Didn't fix it/

    B
    Bobby Shoebotham
    Participant
    January 6, 2022

    Me too! It's still saying 1 is syncing and it's seriously messing up my exporting of large photos!

    RascalSnaps
    RascalSnapsAuthor
    Participating Frequently
    April 22, 2020

    Ah thank you so much, that was the issue! I had over 1000 images in there, and since you can't filter the deleted folder to find syncing photos, I just deleted them all - they are all backed up anyways - and it solved it. Thanks again!

    M
    macjacob
    Participant
    April 30, 2020

    I had the same issue, 29 photos stuck synching for several weeks.  Filtering for synching photos came up with a black hole, no synching photos.  Per the suggestions in this thread, I permanently deleted the photos in the deleted folder, and the issue went away.

     

    As suggested above, it seems that search doesn't look for synching photos in the deleted folder, and because they are deleted, they will never be synched.

     

    It must be that I deleted some photos before they were fully synched.  My workflow is to load all my new photos to Lightroom, and then delete the ones I know that I will never want again.  I'll be more careful about this in the future.

     

    I suppose the problem would eventually go away as the deleted photos aged and were automatically deleted.

    walk highlands
    walk highlandsCorrect answer
    Inspiring
    April 22, 2020

    I get this issue from time to time.

    I found that it happens when there are deleted pictures that have not synced. Search doesn't look in the 'deleted' folder. 

     

    If you go into the 'deleted' folder you can find them (no blue tick). If you manually wipe them from deleted then the 'sync pending' goes away, but they never sync otherwise.

    It's clearly a bug - must be connected to whether you delete them whilst syncing or something - but the sync ought to finish even though they are in deleted.

      G
      Galps
      Participant
      September 8, 2020

      Thank you for this! I've had this issue for a week or so now and couldn't find a solution. I recently set it up so that I can import into Lightroom for the cloud features and then everything syncs to Lightroom Classic so that I can use the more advanced editing tools. All my photos synced but Lightroom was constantly trying to sync 11 photos. Filtering for the syncing photos just gave me that black hole screen saying there weren't any results. Clearing out my deleted folder fixed it!

      davidq67361217
      davidq67361217
      Known Participant
      September 8, 2020
      Great I am glad it helped you. I fixed mine last week and now I have 2
      more that refuse to siyc. But now I know how to fix it 🙂 Have a great
      day.

      Dave Quillman
      512-680-4852 Cell
      davequillman@gmail.com
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