Lightroom CC "access token is expired"

Hi,

If you haven't fixed the problem try to downgrade the versión of your LR, that worked for me!

Now Im using the 1.4 version

A nice man on the adobe chat was able to solve this problem. Here are the steps he posted

from: Validating Software License Loop

Activation issue windows

1) Close all adobe related processes in task manager (Core sync, services for adobe desktop app, adobe desktop service, Adobe IPC broker, AAM updater)

2) Navigate to following locations and assign the current user full permissions to adobe folders. (Right click on adobe folder select properties then click security tab , click edit and select current user you are signed in with , select full control , click apply and then ok)

  C://program data (enable view hidden files to see this folder)

  C://program files 86x/common files

  C://program files 86x/

  C://program files/common files

  C: //program files/

3) rename SLstore to Slstore.old at following location c://program data/Adobe/

4) Rename SLcache to Slcache.old at following location C:\Program Files (x86)\Common Files\Adobe

4) Navigate to c://users/username/appdata/local/adobe/oobe and rename Opm.db to opm.old

5) Navigate to c://windows/system32/drivers/etc/ and open hosts file using notepad. IF you see any Adobe entry there please replace that hosts file with a new hosts file which does not have any adobe entry. If there is no Adobe entry leave the hosts file as it is.

6) Launch cc app and sign in .

I did not have this problem until I just updated to the newest version.  Lightroom Classic & Photoshop open fine & CC works on my phone fine.  CC won't open on my Mac and I get the 'access token is expired' error now.

I wish the update had fixed the issue.  I am just now having this problem (as of yesterday).  Also, the functionality of lightroom is completely gone.  I can save photos and open with photoshop but nothing is working in Lightroom. 

FYI for all: The latest Lightroom update fixed the issue. It was nice to open it without any issue today.

And yet it is happening to me now too.  I am up to date on all 3 devices I have LR installed on.  Yesterday it happened, i was able to log out and in and I was fine.  No such luck today and I have tried the several suggestions from this thread as well.

Seems not so interesting..

Well, its an easy job.. The customer pays every month and the company doesnt cares a **** about the problems... Only some blablabla about using virtual environments -bullhit!- look the forums! there are hundreds of people with the same problem..

Pay some people to stop that problem. I watch this for month, if its not solved or i get PROPER SUPPORT within 4 weeks i will QUIT with Lightroom.

I am also having this problem, I’ve been without my Lightroom CC app for almost 3 months now, I’ve contacted adobe multiple times, they take weeks to get back to me, a support staff from adobe them selves was in my computer playing around for almost 2 hours trying to resolve the problem and he still couldn’t help. I was wondering if I just cancel my subscription for the creative cloud photography plan package and create a whole new adobe account, if that’ll make my Lightroom app work ?

Sean.

I have the same problem and still no solution. Nothing worked. Very annoying!!!

I was still having this issue this week. I had to uninstall and re-install Lightroom CC in order to use the app again. Not an ideal solution, but it worked for me.