Skip to main content
Participant
April 2, 2020
Question

Lightroom CC, Cloud Storage: unable to connect to network

  • April 2, 2020
  • 4 replies
  • 1208 views

I'm a Lightroom CC user. Very often, i face that the app is not able to reach out the cloud and in fact i got the message "unable to connect to network". As a result, often i got stuck staring at "importing..." message while my new photos are not getting uploaded at all. I got 1 TB free storage yet, then i don't expect any account capacity issue. 

Any advice?  Thank you in advance

This topic has been closed for replies.

4 replies

Ian Lyons
Community Expert
Community Expert
September 16, 2020

This forum is primarily for User to User communication. As such, it's best that you raise your issue on the Lightroom Feedback forum https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_lightroom_cc 

Participant
October 11, 2020

Same issue; I am on round two of working on Wedding Photos; I finished a round of editing, the internet is working fine, I can load adobe web-based platforms and my Lightroom CC app says "Unable to connect to network" and will not let me export even to my external hard drive. Waisted time and money at this point.

The link posted above kicks back:

404

The page could not be found or you don't have permission to view it.
Participant
October 22, 2021

Same issue driving me craxy nb craxy

Known Participant
September 16, 2020

5 months later and crickets...  I have the exact same issue. 

Participant
September 8, 2020

I've had this same issue for the past month as well. Hopefully a future update will be able to clear this issue.

Participant
August 27, 2020

Same issue. I spend time editing a photo only to discover that I am not connected to the cloud.