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michaelp34602195
Participant
November 23, 2018
Question

Lightroom CC fails to recognize some raw files

  • November 23, 2018
  • 2 replies
  • 244 views

On a recent trip, I shot several hundred images in Nikon NEF raw format with a D5300. When editing the photos, at least 100 did not appear after bulk import into an album in LR CC. They appear to be incident-specific. That is, a couple dozen pix from one site don't show up in the filmstrip or other display, but others shot a bit later do. The images are there because when I locate them in Mac's Finder and double-click on one, it loads the image in Preview or PhotoShop CC, where the source of the image is identified as Camera Raw 11 Nikon D5300. I imported all the same files in Lightroom Classic CC, and they showed up normally. It looks like a bug in LR CC. When I attempted to re-import the files in LR CC (File/Add Photos...), all the photos, including the "lost" ones, appeared grayed out as "Previously Added." At some point, I also got repeated pop-up screens trying to sell me "Portrait Professional 11," which I had never heard of and couldn't locate on the Web. No idea why some photos shot in the same camera would be recognized and others not. Any suggestions? Thanks.

Michael

    This topic has been closed for replies.

    2 replies

    J
    Community Expert
    Jao vdLCommunity Expert
    Community Expert
    November 25, 2018
    When I attempted to re-import the files in LR CC (File/Add Photos...), all the photos, including the "lost" ones, appeared grayed out as "Previously Added."

    This really should mean that the images are really there. You should try searching for their filename in the all photographs view.

    At some point, I also got repeated pop-up screens trying to sell me "Portrait Professional 11," which I had never heard of and couldn't locate on the Web.

    Did you get that inside Lightroom? That would deeply worry me as you absolutely should not get anything like that without some other issue on your computer such as adware installed.

    selondon
    Community Expert
    selondonCommunity Expert
    Community Expert
    November 25, 2018

    Could it be that these lost photos didn’t make it to an Album but are resident in All Photos?

    M
    michaelp34602195Author
    Participant
    November 25, 2018

    Not likely. They are in All Photos AND the Album. There appears to be an issue with the NEF raw files that Lightroom CC didn't see. When I went through the same steps in Lightroom Classic CC, they got converted into DNG files, and the new LR CC app incorporated them normally. I continued in LR CC to finish the edits before I discovered the new cloud-based app doesn't have a Slideshow Module, which I intended to use to finish the project. Argh. I tried to put the edited images back in Classic, but the edits fell out when I saved them onto my local drive. Try learning that from Adobe's help files and tutorials. I feel like I'm back in beta world.

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