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bhargavtenneti
Participant
February 26, 2018
Answered

Lightroom cc for mobile, Export failed

  • February 26, 2018
  • 11 replies
  • 26652 views

Hi,

I have been trying to export a file to my device, but every time I try exporting it a display message says export is failed. I export using the option Highest quality available (have plenty of storage). Please help me on this issue.

Also the app is updated to the latest version available.

    Correct answer Anthony5F90

    I have just got this problem as well,but I found a fix. Not sure if its 100% or if it will work for everyone but I just cleared the cache of my app and now it works.

    11 replies

    Show previous replies
    Mohit Goyal
    Community Manager
    Mohit GoyalCommunity Manager
    Community Manager
    February 27, 2018

    Hi bhargavtenneti,

    Could you please try sign-out & sign-in from the Lightroom mobile app and check if that helps.

    Also, could you please share the screenshot of the error and let us know the mobile platform version you are on now?

    Regards,

    Mohit

    N
    Neeraj.Mohanty
    Participating Frequently
    November 29, 2020

     Tried your method but it didn't work.

     

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