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annabanana2000
annabanana2000
Participant
March 23, 2018
Question

Lightroom CC - frozen / broken / URGENT HELP NEEDED

  • March 23, 2018
  • 1 reply
  • 341 views

I have tried signing out, uninstalling, reinstalling, have been deleting the "managed catalogue" files in Lightroom Library before opening the app, but they keep reappearing after I reinstall

now the Lightroom app is still stuck on the "reading preferences" opening page or a spinning wheel, and then just freezes so I have to restart my whole system.

I NEED HELP ASAP PLEASE ADOBE!!!!

Message was edited by: Moderator (Discussion successfully moved from Lightroom Classic CC — The desktop-focused app to Lightroom CC — The cloud-based photo service)

    This topic has been closed for replies.

    1 reply

    B
    Community Expert
    Bill SpragueCommunity Expert
    Community Expert
    March 23, 2018

    What files are you deleting, what version are you using and on what computer?

    annabanana2000
    annabanana2000Author
    Participant
    March 23, 2018

    I am on a macbook pro, i have the latest version of lightroom cc cloud based, and I had recent problem with SQ Lite corrupt files - the solution to that was to delete the "managed catalogue" files in Lightroom Library

    now they keep reappearing after I reinstall and the app will not work

    annabanana2000
    annabanana2000Author
    Participant
    March 23, 2018

    Certainly reconsidering this purchase and shocked at how many problems I have encountered since using Lightroom.

    Please, if anyone can help, reply here.

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