Lightroom CC Image Thumbnail Preview window

Forum|Forum|5 years ago
July 27, 2020
2 replies
313 views

Has anyone encountered this issue shown in the image? Normally I would blame video memory but nothing on the screen is garbled other then the thumbnail previews. If I click on the image it looks great. This is Lightroom CC Latest version with a SurfaceBook 2 w/Performance Base. This has not happened in any previous versions. Also, it is not all of them just random.

Thanks for your help,

David

This topic has been closed for replies.

Melankaya

Known Participant

I think I found a solution!
Select the videos with greyed out thumbnails in grid view, right click and choose Develop Settings - Reset

worked for me and videos didn't lose any color grading, cropping etc... 🙂

@ m e l a n k a y a

Melankaya

Known Participant

same issue here. Video plays fine once you double click it but the thumbnail and the scrubbing doesn't work on most of my mp4 and mov files. Some files show correct others not at all...

@ m e l a n k a y a

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