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ninelikh
Participant
September 26, 2019
Question

Lightroom cc Mobile just deleted all my pictures and presets, whats solution?

  • September 26, 2019
  • 1 reply
  • 179 views

Hi everyone,  i had plenty of pictures and purchased presets in my lightroom mobile app, its been months im using it with no problem, today was the first time when opening app i was sogned out from my account (itself) i signed in, first minutes it showed just first 5 pics and  others were loading then just No photos and where all my presets an pics gone? what can i do 

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    1 reply

    Akash Sharma
    Akash Sharma
    Legend
    September 26, 2019

    Hi there,

     

    Sorry to hear that the presets and images have suddenly disappeared from Lightroom on your mobile. Could you please check if these assets are acccesible on Lightroom Web https://lightroom.adobe.com/ 

     

    Also, which version of Lightrom app are you using?

     

    Thanks,

    Akash

     

    Thanks,

    Akash

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