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Participant
October 29, 2017
Question

Lightroom CC Mobile - Trial Mode

  • October 29, 2017
  • 2 replies
  • 1032 views

I have a subscription to the whole Creative Suite
Lightroom for Mobile after I sign in says that is a trial, see image below
I am logged in to my Creative Cloud App on my computer and the mobile app on my phone
Can yoiu please tell me how to fix this

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2 replies

Michael J. Hoffman
Community Expert
Community Expert
October 29, 2017

Are you signed in to Lightroom CC on the phone using the same Adobe ID as your subscription? This is a common cause for not seeing the subscription status on your phone.

If so, try signing out and back in.

Mike

Participant
October 30, 2017

As above, yes, logged in to the phone app with the same ID.

I have logged out and logged back in on both the phone app and Creative Cloud on my computer.

Same result

kglad
Community Expert
Community Expert
October 29, 2017