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kathleenm71718597
kathleenm71718597
Participant
August 16, 2019
Question

Lightroom CC not syncing to mobile

  • August 16, 2019
  • 2 replies
  • 188 views

I uninstalled and reinstalled and it worked again briefly. I deleted almost 6000 photos and now only have about 400 photos total. I installed the latest update today. It will not sync the 6 photos I uploaded today. On my desktop it's said "syncing 6 photos" for more than 4 hours and on my phone app it alternates btw saying it's "synced and backed up" and that "syncing interrupted!" "no network connection!"

BEYOND frustrated

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    2 replies

    J
    Community Expert
    Jao vdLCommunity Expert
    Community Expert
    August 17, 2019

    That sounds like you might have some internet connectivity issues. Might be good to check into that. In general if you have Lightroom cloudy on the desktop not syncing, the thing to do is to log off from creative cloud (this is done in the creative cloud icon in the task bar/menu bar), reboot  the computer and log on again. If that doesn't work, go to https://lightroom.adobe.com and see if your images show up as empty rectangles and what error message it gives there.

    JP Hess
    JP Hess
    Inspiring
    August 17, 2019

    Here is my cynical answer from my experience and observation. Try synchronizing your photos, if they synchronize be happy, if they don't then accept it. That's the way it's going to be because Lightroom seems to have a mind of its own. At least that's how it seems to work for me. If it works, great. If it doesn't, too bad because there isn't anything you can do about it.

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