Lightroom CC subscription will not open RAW files (RAF) from Fujifilm X-T3 camera

Question

I recently bought a Fuji X-T3 and find that my subscription to Lightroom CC does not support the RAF files created by the camera. I previously had a Fuji X-T20 and had no such problems. I know there was some issue initially when the XT3 was released last September, but that has been 5 months ago. Is there a new version of Lightroom CC that will handle these RAF raw files? If so, do I simply download and install the new version of LCC. Or perhaps there is a plug-in that can be added to my current Lightroom, which is listed as version 2015.14. I am using Windows 10, 64 bit. I know that there is a new version of Lightroom CC, and suspect that is what I need, but I don't know if its included in the subscription. I have also seen online that that this specific issue involving Lightroom CC RAF support has been resolved. Not for me.

I have tried chatting twice with Adobe help center, only to get more confused. This seems to me like an easy fix.

Help, please!

Theresa J · Accepted Answer

Your Creative Cloud subscription always includes all current and future upgrades to software. You should upgrade to the most current version.

Use the Creative Cloud desktop app to update your Lightroom CC app. If you don’t have the Creative Cloud desktop app installed, or don’t know what I am talking about, here’s a link Download Adobe Creative Cloud apps | Free Adobe Creative Cloud trial I’m pretty sure this will fix the problem.

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