Lightroom CC sync very slow

I have a fiber connection both at home and at work.

I imported all my photos ~27k to Adobe Photoshop Lightroom (cloud sync version). It's been a week now ... at this point there's still ~25k left to sync. If I'm lucky Lightroom uploads about 100 files during the night. Yes ... I use External drive, but it's Samsung T5 (2TB SSD) and in no way I keep growing 350+ GB photo library on 512GB drive. I have MacBook Pro (2018 model) and SSD is connected with Thunderbolt 3 (should be enough).

I'm willing to provide Adobe any data in order to get this fixed. I'm an software engineer by profession and I know two things ... 1) If this behaviour is not by design, it's a bug, 2) You are going to lose customers if you don't deal with it. I'm willing to wait a week but after that it's a data storage downgrade and Lightroom Classic + whatever sync that works.

So Adobe ... is this by design? ... the slow upload speed I mean. Or is this bug? Do you need help fixing this? I can search system for whatever log you need to pinpoint the problem.

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Janno

You state for 300 images it should take 7 hours. That is still unacceptable. If I am traveling, there is no way I will have the time to save images to the cloud if I were to shoot 300-400 images a day.

Just got off the phone with a Adobe Lightroom support with regards to this issue. He had me download some pictures to Lightroom so I could Sync to the cloud so he could see what was going on.

I chose two RAW images I captured with a Nikon D800. It took over 30 minutes for just these two images to sync to the cloud. Pretty bad. That means if you had 300 raw images that would take Approximately 4,500 Minutes or 75Hrs. What a joke! I can transfer that amount from camera to a external hard drive in about less than 5 minutes. What's wrong with that picture?

Come on Adobe! You sold us on a subscription that just doesn't meet everyones expectations. And you wonder why people are leaving.

I am paying for a 1TB storage that is basically useless if I can't store images in a reasonable amount of time (Minutes, Not hours).

I will be looking for a alternative to do my photos.

A very dissatisfied customer

Well, like everyone else here I struggled with syncing large numbers of images. After weeks of frustration, it seems to have settled down.  However, of course, I haven't had to sync a large number of photos since. So I've begun looking at options other than Photoshop, Lightroom and the whole Cloud package thing.  99% of my work is now on iPads and iPhones. A little on the Desktop. Apple cloud service has no lag or sync problems, so I'm testing Affinity to replace Photoshop. Darkroom to replace Lightroom on the Devices - it's exclusive to iPad/iPhone I think and uses the Photos catalog which automatically syncs to all your Apple devices. And Darktable for the Desktop - an almost direct replacement for Lightroom. It's installed on the Mac by a downloadable file, and It can also be installed by MacPorts or Homebrew. See their install page. It also runs on a host of other platforms including of course Windows.

I nearly forgot SILKYPIX Developer Studio 8 SE. Very nice piece of kit from Japan. Photo editing software. Loves RAW files.

Now, of course, each has their own learning curves, but there are no Syncing problems, they are all stable and well supported and not being built while you watch which seems to be what's happening with the Adobe crowd.

So really. Adobe needs to get their act together on some parts. I mean - I have been using Adobe stuff for years now, and am almost wedded to it, but like many marriages complacency may be setting in. There are a lot of new kids on the block now vying for attention.

So when dissatisfaction really strikes there are now many other options to choose from.

I have been syncing my photos with Dropbox for years. No speed problems there, ever. When I tried the same with Lightroom (same computer, same bandwidths) I was shocked. Syncing the raw files of my last trip took days. No way that this will be my future work flow.

The original poster. The only ones with a solution are Adobe.

I am with you. I also upgraded to the 1T Cloud storage, but why? I can't even Sync one photo let alone about 100. What a joke Adobe!

I am getting ready to go to Europe and wanted Lightroom CC to store my photos.  That will never happen, if Adobe can't get this problem fixed. I'll just use the old Download to a external drive.

Adobe, You know there is a problem and you you tell people to go into their computers and tweak this and that. We as customers, shouldn't have to to do this. Your software should be transparent and take care of this.

You have sold the idea of the cloud, so now FIX it! We are paying for a service that does not work as advertised.

Yep. This is now January 2019. I'm going to be a lot older before my collection syncs.

The interface on CC is telling me I have 23,267 images

The interface on CC-Classic is telling me I have over 30,000 images.

Something is out of sync????

In either case, at the speed that it's syncing, I'm going to be dead and gone before it's finished. It's pointless trying to use CC for the cloud benefits. when there is no benefit. If you have only got a few hundred photos it probably works fine. If you have a commercial quantity, upwards of 5000 thereabouts, the sync speed is pathetic and not worth the money for the sub.

I live in hope, because being able to use my iPad, iPhone and Mac on the same collection would be a real bonus.

To anyone having issues syncing thousands of files, be sure to check what your physical upload speed is even capable of. I'm on a business-grade plan with my ISP that is 75Mbps download, but only 5Mbps upload. This is BEST CASE speeds, which degrade even further once you factor in the dozen or so other internet connected devices, computers, phones, tablets, etc. all sharing this connection. I'm also using two cloud backup services (Arq to B2, and CrashPlan Pro) on different machines, which further bottlenecks my upload bandwidth.

So for me, that typically brings my usable upload speed down from 5Mbps to maybe 3-4Mbps, depending. A steady upload at 3Mbps is only 375 KB/s or 0.3 MB/s. If you're uploading iPhone raw images, they are 44MB/each for me from LR Mobile. So that's about 2 minutes per image to upload. So if you're uploading 20,000 images, that would take approximately 27 days, best case, if you're going full speed 24/7.

Do a connection speed test and run some numbers on the quantities you're uploading. You might be surprised. There is no magical way that Adobe can make that process faster. The sad fact is that most ISPs sell you on these huge transfer speed promises, but those are "up to" speeds, not guaranteed; and typically the upload speed is MUCH slower.

I can upload about 1000 smart previews per hour (using Sony 24 MP ARW files). That's slow but acceptable. My new problem is that LR keeps crashing every like 90 minutes. Tonight it crashed and messed up the syncing files, so I had to re-sync everything.

What's worse, it that after every crash LR litters my SSD with humongus log files (in C:\Users\Max\AppData\Roaming\Adobe\CRLogs) which are not deleted by the software, so I have to manually do it every time.