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Participant
May 5, 2018
Question

Lightroom CC Syncing not working

  • May 5, 2018
  • 2 replies
  • 2423 views

Hi, I started using Lightroom CC this year, with the trial version i did not have any problems syncing photos with my mobile (uploading them to the cloud). The trial expired i bought the photographic package and now it takes ages to upload sync pictures, i don't even have thousands of pictures only 158. Im trying to sync 40 pictures and it is taking ages and even in some pictures it can stay in the same one for days.

I uninstalled the app, restarted, erasing pictures that were syncing, i have tried everything nothing works. I would like a little help to sync my photos in a decent time.

I hope someone can help me, Thanks everyone.

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2 replies

Participant
May 20, 2018

Having the same problem here and the suggested fix does not work as no images show up when I hold down the Option key and click on the cloud icon.

I've been having this problem for MONTHS and none of the suggested fixes have worked.

Sahil.Chawla
Adobe Employee
Adobe Employee
May 9, 2018

Hi Richaud,

We're sorry to hear about sync issues with Lightroom CC, could you please let us know which exact version of Lightroom CC you're working on and which operating system are you using?

Could you please try the steps mentioned in this thread and let us know if it helps? Lightroom CC: Syncing stuck forever | Photoshop Family Customer Community

Regards,

Sahil

landryd22
Participant
May 11, 2018

Same issue and the indicated "Fix" is a no go for me since no images are shown after doing the first steps therefore cannot delete or alter flags and I'm still stuck with 1 Phantom Photo perpetually sync'ing.