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Participant
January 24, 2020
Question

Lightroom cc thinks i have more photos downloaded than i actually do

  • January 24, 2020
  • 1 reply
  • 251 views

Hey if someone know how to fix this please help me. My lightroom seems to think i have more photos than i actually do its syncing got stuck at 116 but, after deleting and trying to redownload and sync thme it doubled that number. i dont even have that many photos so why does it seem to think i do ignoring the ones i actually have? It even took up more space on my local space when i dont have these photos my computer seems to think that i have them when i actually dont is there a way to fix this?

 

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1 reply

Sahil.Chawla
Adobe Employee
Adobe Employee
January 24, 2020

Hi Joshua,

Sorry to hear about the stuck images, could you please try the steps below and let us know how it goes?

  1. In the My Photos area in the left pane, select the All Photos album.
  2. Switch to the Square Grid view (
     
    ), which displays photos as equal-sized thumbnails along with their flag status, sync status, and rating.
  3. While holding down the Alt key (Win) or Option key (Mac), click the cloud icon (
     
    ). Lightroom CC now displays only those photos that it's trying to sync.
  4. Press Ctrl+A (Win) or Command+A (Mac) to select all the photos displaying in the grid and then do any of the following:
    1. Delete the selected photos by choosing the Edit > Delete option and then add the photos in Lightroom CC again.
    2. Apply a flag or a star rating to selected photos.

 

 

Regards,
Sahil

Participant
January 24, 2020

I did that and i have no photos syncing it went down but, im stuck syncing 4 photos that arent there.