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Participant
September 21, 2019
Question

Lightroom cc will not download raw files

  • September 21, 2019
  • 1 reply
  • 141 views

I have lumix tz200 which I took holiday photography 

I have downloaded latest software for lightroom to support camera 

I took pictures in jpeg and raw

J peg download but RAW will not

I am so frustrated with lightroom that I am looking elsewhere for software

I use an I Mac at home and purchased a surface pro 4 to use as back up

lightroom cc will only run mobile on the surface!, so that was a waste of time

and now the problem with my I Mac not downloading raw files is tear hair out time

Has anyone suggestions for downloading raw files to my I Mac 

 

 

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    1 reply

    Rob_Cullen
    Community Expert
    Community Expert
    September 22, 2019

    Can you post the top 10 lines from the Menu: Help > System Info... ?

    Do you get any error messages?

    Saying "...RAW will not..." does not give us many clues to help with an answer!

    I believe the TZ200 was supported for raw files from Lightroom Version 1.3 

    https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

     

    Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .