Lightroom Classic and Desktop crash when I start to edit on desktop.

Forum|Forum|3 years ago
November 27, 2022
3 replies
224 views

Long running issue with Lightroom on Windows 11 PC, crashing every time there is an attempt to edit on desktop, both on Classic and CC. Its not the graphics card that's at fault, as crash happens when that's switched off. Adobe technical team were in touch and then lost interest and then closed the case, without checking if all was OK. Graphics and apps are all up to date. Very unhappy with Adobe response so far.

Windows

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J

johnd14589070

Participating Frequently

I have that problem since months now, Adobe tried to help me out, even remotely took over my pc for a couple of times. Everything on my side is checked and oke, now they directed me to NVidia and see if they can solve the problem, but Nvidia will not take the case seriously, so stuck between a rock and a hard place. Lightroom Classic WILL crash when going into develop module.....

r1rob

Participant

I've got a similar issue with on a Windows 10 Pro system that started Mid November and no resolution so far. No problems with any other programs or photo realted software either.

Ian Lyons

Community Expert

Please provide a copy of your 'System Info' as it often helps other to diagnose/eliminate possible causes. You'll find same under the Help > System Info menu option.

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