Question

Lightroom (cloud-based) lags does not always load but sometimes it does.

Forum|Forum|6 months ago
December 1, 2025
1 reply
224 views

When I launch LR, sometimes it loads, other times it does not. I updated to the latest version (9.0) and this is specific to my Windows laptop. The framework launches and I can access the images in Coud but Local does connect to my file system. Sometimes I do a restart and that works but not always, other times it works after the 3rd or 4th attempt to close and restart the app. Very frustrating and wastes a considerable amount of time. This has been happening for at least 6 months.

Windows

yamato713108855

Community Expert

Have you tried clearing the cache and reinstalling the app from the preferences?
If you're not experiencing issues, this may improve the situation.

It's also possible that a problem with your network equipment is causing poor connection to the cloud.
If you're using Wi-Fi, try connecting with a wired connection.

S

SeeChaseGoAuthor

Thanks for responding and your suggestions, but I've done all that and still getting inconsistent results. To provide clarity - the app does open but it stalls when I try to access my local folder and browse to my images on my drive. I have no issue with accessing the images in the Cloud. Sometimes it opens straight away, other times I must close and reopen multiple times and try opening via Creative Cloud. What ends up working (and I do get it to eventually open) is different every time.

Anshul_Saini

Community Manager

Hi @SeeChaseGo

Thank you for the additional details. I understand how disruptive it can be when Lightroom opens but intermittently fails to load the local section or connect to your file system. Since you’ve already tried the steps suggested by Yamato, I’d like to gather a bit more detail, so we can narrow it down.

To help narrow this down, please check if your photos are stored on an internal drive or an external/network drive. A short screen recording showing what happens when Local fails to load. The System Info from Help > System Info (you can paste just the first section)

Once we have that, we can advise the next steps or loop in the product team if needed.

Regards,

Anshul Saini

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