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seanj70900885
seanj70900885
Participating Frequently
August 21, 2022
Question

Lightroom (cloud-based) running slow since update to 5.5 in macOS

  • August 21, 2022
  • 3 replies
  • 665 views

Since updating to 5.5, Lightroom cloud-based is running very slow. I am consistently seeing the spinning beach ball... even when simply trying to navigate from photo to photo. Currently using Lightoom on a 14" MacBook Pro M1Pro w/ 16gb. 


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    3 replies

    S
    seanb90354908
    Participating Frequently
    September 20, 2022

    Same issue here--LR has become painfully slow since the 5.5 release. 

    • Opening LR (library of ~37,000 images) takes 5-10x longer than previous versions for the folder/album list to become visible and lightroom usable about 1 in every 3 openings of the appliction
    • Imports of images take ~5x longer than previously, with all other variables remaining the same
    • Moving between images and setting flags is very laggy, at times it apperas that the previous image's flag is carrying over into the next image
    • Lightroom on the web is more usable for my initial image 'triage' than the full Mac app is right now.

     

    My workflow is very basic (almost no presets, etc).

    S
    seanb90354908
    Participating Frequently
    September 22, 2022

    A quick update on this--I tried a couple of options--expanding the SSD disk cache size, and clearing the cache.  Neither improved things any (after clearing cache, when I closed and reopened Lightroom, my folders didn't appear after 10+ minutes of sitting).

    I finally threw in the towel, uninstalled version 5.5 and rolled back to 5.4.   5.4 is working as expected--folders and photos immediately appear on opening the application, to spinning circle, etc.  

    In my case this is either purely an issue with Lightroom 5.5, or an interaction issue between LR 5.5 and OSX 12.6 on the M1.

    0
    02dc8a
    Participating Frequently
    August 23, 2022

    Same issue here. Updated to Lr 5.5 on an M1 MacBook Pro - freezes a lot showing beach ball when navigating between the photos.

    Ranjisha Sengupta
    Ranjisha Sengupta
    Legend
    August 23, 2022

    Thanks for the logs. Where are the images located? Internal or External drive? Can you confirm if you have already tried cleaning your preferences mentioned above? 

    0
    02dc8a
    Participating Frequently
    August 23, 2022

    Thanks for getting back to me.
    All on the internal drive. M1 Max MacBook Pro,  native SSD.

     

    Ranjisha Sengupta
    Ranjisha Sengupta
    Legend
    August 23, 2022

    Hi there,

     

    Thanks for highlighting this.

    To confirm, it started after the recent update, correct? Did you try re-installing the application? 

    You can try resetting Lightroom's preferences using the steps mentioned here: https://adobe.ly/2JSym5e.

    Please backup your presets prior to resetting the preferences.

    If you still see the issue, please share a diagnostic log with us.

    For Lightroom Desktop Diagnostic Log

    • Go to Preferences
    • Account Section
    • Hold the [Opt/Alt] key to make the [Diagnostic Log] button appear. Please send it to us.

     

    Will be waiting to hear from you soon.

     

    Thanks,

    Ranjisha

     

    seanj70900885
    seanj70900885Author
    Participating Frequently
    August 23, 2022

    Attached is the log. Running Lightroom with all originals downloaded to the internal SSD. 

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