Participant

Question

Lightroom Cloud delete without Active Account

Forum|Forum|1 year ago
June 7, 2024
2 replies
651 views

searching now for dozens of posts cant find the answer:

i want to delete my own files from the adobe cc cloud i dont use anymore for a year

i dont have an active account ..... as i didnt use it for more than a year

after a while of searching found the lightroom downloader app (strangely enough u need another program to get your own files from a available "web-app" with download function - so blocked on purpose

download is currently running and after that i want to delete all my private pictures from the cloud

where ?? pls sb can help me ... and no ... they are not liste with an free account under "files" only the adobe scan files were there (and i deleted them ,.... one by one as there was no bulk download available: win10, chrome)

thanks for valid answers guys ... if i overlooked it i am sorry

Windows

This topic has been closed for replies.

S

Sonia_Nrzklk

Participant

Hello!
I have a very similar problem now. My Lightroom subscription is over but my Creative Cloud is full and I would still like to use it for another programs like Adobe Scan. Can you please help me to delete the Lightroom content from my Adobe Creative Cloud?
Thank you,
Sonia

P

PeterB217095629

Community Manager

Sorry to see you go, here are instructions for deleting your Lightroom cloud content. Please make sure that all of your data is locally backed up somewhere before doing this. These instructions should work even if you no longer have access to Lightroom -- please let us know if you run into any problems.

To delete your Lightroom content, please use your web browser to navigate to lightroom.adobe.com.

In the upper right, click on your profile photo.

Under that menu, select "Account Info"

Then in the Account Info dialog, select "Delete Lightroom Library".

-Peter

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Sonia_Nrzklk

Participant

Thanks Peter! You're the best 🙂

That's just what I needed. The photos are already backed up safely on an SDD, I was just unaware that the Lightroom Library still lives on taking up space somewhere out there in my cloud 🙂

I'm sure I'll come back to the subscription when I need to work on a bigger number of files again!

Sonia

Rob_Cullen

Community Expert

"i dont have an active account ..... as i didnt use it for more than a year"

More than a year- your files will have been removed by Adobe.

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

"Adobe will continue to store your original images for one year after your membership lapses. "

Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .

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PeterB217095629

Community Manager

Looks like the subscription recently expired and therefore data is still on the server. I have given this account temporary access so vanceance you should be able to login to lightroom.adobe.com through your browser and delete the data yourself.

If you run into problems, please let us know. We'll look into making this easier for others in the future.

-Peter

vanceanceAuthor

Participant

wow - thanks a lot for your fast reply!

with my slow internet connection finally downloaded all and could delete now the pictures in the cloud
picture count = 0

there still is shown 7.8GB used from 10gb but i cant finde files not under
assets.adobe.com/cloud-documents

Nor under

lightroom.adobe.com/libraries

also deleted adobe express files but i cant find the remaining data

can you show me where i can find and delete the remaining Data ?

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