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pedrostoryteller
Participant
April 16, 2026
Question

Lightroom Cloud library missing after Admin Console admin assignment (identity container issue)

  • April 16, 2026
  • 0 replies
  • 8 views

My personal Lightroom Cloud library (~20,000 photos) disappeared after I temporarily assigned my Adobe ID as an administrator in an organization through Admin Console.

My Lightroom 1TB plan is active but storage dropped to ~40MB and Lightroom Web shows an empty library under both personal and organization profiles.

Admin Console storage confirms the missing assets are not in the organization tenant.

This appears to be a detached identity container after admin role change.
Requesting escalation to Identity Engineering / Storage backend.

This happened immediately after a temporary Admin Console administrator assignment.