lightroom cloud not exporting location data to jpg files

Hi ​@Anshul_Saini 

Thanks for your reply.
Now I’ve had a play with Cloud and Classic, it is probably user error & expectations not matching functionality.  In Cloud, I was expecting that when you add the City, State, Country and it shows on the map, then it would update the GPS info to match the location shown.  It’s now clear this is not the case. The map view appears to be for info only and does not auto-update the GPS location if none is stored.  Its a shame this isn’t an option really, it would be nice to have when you don’t need an exact location (write map location to GPS data when GPS location not known).

This is seen in the ‘right click’ file properties view in Windows Explorer and another metadata viewer.

However, if I copy GPS info from Google Maps and paste it in:

That GPS location is saved to the file metadata:

Lr Classic seems to have a slightly improved map function when adding GPS info. I think now I’ve seen how they work and understand the function of map info / GPS location fields, I’ll go ahead with the full version after the trial.

Kind regards,

Ben

Hi ​@Ben-G.,

Thanks for giving Lightroom a try and for taking the time to report this. I can understand why that would be frustrating, especially after spending time adding location data to hundreds of photos only to find it missing in the exported JPGs.
I just did a quick test on my side, and location metadata was exported correctly, so I’d like to better understand what’s happening in your workflow.

Could you please check one thing first? During export, is “All Metadata” selected?

A couple of questions that would help narrow this down:

• What application are you using to verify the location metadata in the exported JPG?

• Does the location appear correctly inside Lightroom before export?

If possible, please share a short screen recording demonstrating your workflow: add/view location metadata, then export the image and check the exported JPG metadata.

If you’d like, you can also share one sample image, and I can try to reproduce the same workflow on my end.

We’ll do our best to help figure out what’s going on.

Best,
Anshul Saini