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Nicolas Boutmy
Participating Frequently
September 5, 2026
Question

Lightroom (Cloud) - Photo settings not loading anymore (can't edit)

  • September 5, 2026
  • 6 replies
  • 61 views

Hello, 

I’m encountering a weird one here. I have Lightroom installed on my (work) laptop and was able to edit my photos until recently.

I don’t know what changed but I can no longer edit photos, the settings are not loading and stay disabled.

Here’s what I tried so far.

  • Check Lightroom on my Mac Mini and iPad - no issues
  • Signed out of Creative Cloud on my work laptop and signed back in - didn’t resolve the issue
  • Uninstall and re-install Lightroom - didn’t resolve the issue
  • Uninstall again, clear some of the stuff that remains on the disk (e.g. Library\Preferences\Adobe, removed the photo library etc..) and then re-install - didn’t resolve the issue

Has anyone encountered the same issue?

Thanks!

 

Here’s the technical details from Lightroom on this laptop:

Lightroom version: 9.5.1 arm64 [ 20260815-1945-84a45bf ] (Aug 15 2026)
NGL Version: 1.43.0.5
WF Version: 8.5 20b9f90
VF Version: 1.0.164
HIL Version: 40501
CAI Version: adobe_api/1.66.1
PH Version: 6.1.1
Adobe GSDK Version: 1.4.0.213
CR Version: 29.5.0.202509162212_6e7a997
Catalog ID: 130b62ee09044e0ca631f65383fa5554

Operating system: macOS
OS Version: macOS 26.6.2 (25G83)
Application architecture: arm64
Computer model: Mac14,9 / Apple M2 Pro
Logical processor count: 10
Real memory available to Lightroom: 16,384.0 MB
Real memory used by Lightroom: 676.0 MB (4.1%)
Peak memory used by Lightroom: 2,676.0 MB
Memory cache size: 2,021.8 MB

Internal Camera Raw version: 18.5.1 [ 2685 ]
Maximum thread count used by Camera Raw: 6
Camera Raw SIMD optimization: Neon
Camera Raw virtual memory: 8MB / 6144MB (0%)

Display: 3024x1964
Dark Mode: No

Graphics Processor Info: Metal: Apple M2 Pro
Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I4_GPU4, hard: success, soft: success, al: Yes, dl: No
OS Media Capability: true

Application Folder: /Applications/Adobe Lightroom CC
Settings Folder: /Users/nicolasbo/Library/Application Support/Adobe/Lightroom CC
Library Folder: /Users/nicolasbo/Pictures/Lightroom Library.lrlibrary
 

 

    6 replies

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    September 8, 2026

    Hey, @Nicolas Boutmy. Welcome to the Lightroom Community. I'll help you figure this out.


    Does this happen with all the images, or just the specific '2026- Yosemite' album? Were these images imported into Lightroom on the same device or via another surface with Lightroom?


    Please make sure Lightroom has the required permissions on macOS: https://adobe.ly/4yqxnAC 



    Thanks!
    Sameer K
    (Type '@' and type my name to mention me when you reply)

    Nicolas BoutmyAuthor
    Participating Frequently
    September 8, 2026

    Thanks Sameer. To answer your questions.

    • this issue happens for any photo
    • these images were imported through another devices but I edited them on this Mac in the past weeks
    • Lightroom didn’t have full disk access, I just gave it access but that didn’t resolve the issue :( 

     

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    September 11, 2026

    Thanks for the update. Before proceeding, please check whether all images & edits have synced as expected in Lightroom Web (https://adobe.ly/4A6f18P).


    Try these steps:


    1 - Choose Go > Go To Folder in the Finder window and type ~/pictures. Locate a bundle named Lightroom Library.lrlibrary.

    2 - Right-click or control-click this bundle and choose Show Package Contents. You'll find a folder inside it with a long cryptic string of numbers and letters (for example: d1a4f88d2b534c7d91022136fd182532). Open that folder.

    3 - In the folder, move out all the files named Managed Catalog.[anything] to the Mac's desktop.

    4 - Launch Lightroom.

    Let me know how it goes. Thanks!

    Sameer K

    (Type '@' and type my name to mention me when you reply)

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