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J
JScott Photography
Participant
November 3, 2024
Question

Lightroom Cloud Sync

  • November 3, 2024
  • 1 reply
  • 214 views

I am having an issue with my photo not syncing to the cloud. It has been trying to upload for a few weeks now and I am afraid one day I will lose my work. Is this a known issue? Is there a way to fix this? I have dne some research and one post said to flag or rate your work. After that it will recognize a change and begin to upload. Still nothing...

 

Please help.

This topic has been closed for replies.

1 reply

J
Community Expert
Jao vdLCommunity Expert
Community Expert
November 3, 2024

Check https://lightroom.adobe.com if there is a sync issues folder there. If not, quit Lightroom and reopen it. It should start uploading the image. 

J
JScott PhotographyAuthor
Participant
November 4, 2024

I have restarted it, chcked for photos that may be hung up, deleted photots, checked for updates, and so on. It is still not working. I wish there was a number to a person that could look into it. 

MassC
MassC
Legend
November 5, 2024

@9511171  I recommend reaching out to our Chat Support team for real-time assistance. You can contact them by clicking the three dots here: https://adobe.ly/3YP8PkX They have access to additional tools that can better help troubleshoot your issue. ^CM

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