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L
Lars de Nijs
Participant
September 12, 2023
Question

Lightroom Cloud sync issues

  • September 12, 2023
  • 1 reply
  • 142 views

For a while now, I have suddenly had a problem uploading to the cloud on my Mac. Lightroom indicates that I have over 456TB of cloud storage of which I have only used 450 gb. I have tried all sorts of things, thinking about a reinstall. However, the problem remains. On my iphone the cloud sync just fine. How can I fix this?

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    1 reply

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    September 12, 2023

    @Lars de Nijs 

    Your Adobe ID tracks back to a Federated account, which contains two components - a personal login and a federated login. You must be logged into the Federated ID to use the storage (currently 460 GB/1024 GB). Please ensure you are using the Federated option when logging into the Creative Cloud Desktop.

    I hope that helps. 

    Rikk Flohr: Adobe Photography Org
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